Our promise

Over the years, we’ve defined key principles that our clients value.

In our business, you’re only as good as your last job. Our promise to adhere to these principles each and every time means you’ll always know where you stand.

We’ll put our own reputation on the line for your project.
We’re a team and we stand by our colleagues on the ground. While their assessments can save your reputation, we know we’re also being judged on the results you achieve.

We’ll assign the experts you need.
We supplement our full-time delivery team of 10 with around 50 specialists around the world, so you can depend on getting a team with the required skills and experience.

We’ll get ‘boots on the ground’ as fast as we’re able—anywhere in the world.
From the moment you call us, an advance party will typically be on site within 48 hours, often quicker. (Only occasional visa issues prevent us from guaranteeing this.)

We’ll take the most pragmatic approach.
We’re not optimists or pessimists—we’re realists who know what successful outcomes require. While we’ll shave time off a project where we can, we never compromise safety.

We’ll always give you an independent view.
The emotional investment of those involved with failing projects can cloud judgement, even at a subconscious level. You can depend on us for cool-headed objectivity.

We’re attracted to the difficult projects—the ones our clients call us to handle. With these
assurances, you can feel confident you’re making the right decision.

• Learn about our origins